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Clubhouse Cards store Policy
June 8, 2026
**Welcome to Clubhouse Cards!**
1798 N Highland Rd, Pittsburgh, PA 15241
*8,000 sqft of fun—your home for all your sports cards and collectibles.*
### Pricing & Offers
* **Make an Offer:** Please use the official "Make Offer" tool. We do not respond to messages asking "will you take $X."
* **Fixed Pricing:** Our items are priced competitively; there is very little room for negotiation.
* **Store Inventory:** Our items are listed both online and in our physical shop. We do not negotiate Buy-It-Now prices on active sales.
### Condition & Grading
* **Photos:** Please review all front and back photos provided. These constitute the item description. We cannot accommodate requests for additional photos.
* **Raw Cards:** Sold as-is. We do not answer questions regarding expected grades or guarantee specific grades. Please assume raw cards are in **NM-MT** condition and not "Gem Mint" candidates. We note major damage (creases, etc.), but minor flaws may exist.
* **Graded Cards:** We do not offer returns or partial refunds due to chips, scratches, or scuffs on slab cases.
* **Signed Items/Stock Photos:** For items like helmets or memorabilia, the signature color or COA number may vary if we have multiple in stock. Some photos are representative stock images.
### Shipping & Combined Orders
* **Methods:** Cards ship via USPS Ground Advantage. Sealed products and larger items ship via FedEx, UPS, or USPS.
* **Combining:** We are happy to combine shipping. Please notify us once all your sales are complete so we can bundle your order.
* **Addtl. Card:** $0.25 each
* **Addtl. Sealed Box:** $2.00 each
* **Addtl. Framed Pieces (8x10 to 16x20):** $15.00 each
* **Addtl. Framed Jersey:** $25.00 each
* **Handling:** We generally ship within 48 hours. During high-volume periods or holidays, please allow an extra day. There is no need to message us asking about shipping status; we will notify you if any issues arise.
* **Damage:** If a package arrives damaged or altered, refuse delivery with the carrier and provide us with a photo of the label and packaging.
### Policies
* **No Trades:** We do not trade via .
* **Final Sales:** **All sales are final.** Returns are not accepted. Please assess condition via photos before purchasing.
* **Cancellations:** We do not cancel offers or transactions under any circumstances. Placing a offer is a commitment to buy.
* **Payments:** All payments must be made through within the allotted timeline. Unpaid item cases are automatically opened after 5 days.
* **Stock Availability:** As we operate a physical retail store, items may occasionally sell in-store before an online listing is removed. If this occurs, a full refund will be issued immediately.
### Communication
We strive to respond to all inquiries within two business days. Please reach out if you experience any legitimate issues with your order, and we will work to remedy them.
