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Payment
- Payment is subject to ’s policies.- Import duties, taxes, and fees are the buyer’s responsibility.- Please let us know if you would like an extension on the payment deadline.
Shipping Information
- Orders will be shipped within 10 business days (excluding weekends and holidays) after payment is confirmed.* Shipping via Japan Post: 2–3 weeks- All shipments are assigned a tracking number.- If a package is returned due to refusal of delivery, a reshipment fee will apply.Returns & Exchanges
- Returns are accepted within 30 days of the delivery date. If the item is defective, please provide a photo.- Returns due to damaged packaging will not be accepted.
Customs & Duties
- Customs clearance fees and import duties are not included in the product price. Please contact the customs office in your area for information on applicable fees.- All items are declared in full as **“Merchandise”**. BEAT COLLECTIBLE JAPAN does not under-declare the value or declare shipments as **“Gifts”**.
Thank you for your understanding and for considering a purchase.
