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- Economy Shipping – Japan Post Air Mail (No tracking)
- Standard Shipping – Japan Post Air Mail (With tracking)
- Express Shipping – FedEx, DHL, EMS, Yamato Japan
Due to delays with Japan Post, delivery may take longer. Customs clearance in your country may also affect delivery. If delayed, please contact your local post office or carrier with the tracking number.
Note on packaging:
・Items with original boxes (e.g., plastic models, figures): Minor dents/creases may occur during shipping. Item is brand new and unused.
・Items without boxes (e.g., plush toys, small accessories): Not affected.
Customs & delivery time:
・International shipments may be subject to import duties, taxes, and inspections. Buyer’s responsibility.
・Delivery times cannot be guaranteed as they depend on postal and customs processing.
・New items: Brand new and unused. Minor outer-box wear during shipping is not covered.
・Pre-owned items: Listing photos are samples. Condition matches the description provided.
By keeping prices reasonable, we also support local jobs in our community. Thank you for your understanding.
Return window: Within 30 days from delivery.
Item condition on return:
・New items: Must be unopened/unused with all original packaging.
・Pre-owned items: Must be returned in the condition stated in the listing.
・Minor cosmetic wear to outer box from shipping is not considered a defect.
Refund scope:
・Buyer’s remorse: Item price refunded (original shipping not refunded unless required by rules).
・Our fault: Full refund or replacement.
Deductions for diminished value:
・If returned used, missing parts, or in a different condition (not our fault), deductions may apply (with photo evidence).
RTS (Refused / Unpaid Duties / Unclaimed / Wrong Address):
・If returned: Refund = Item price − outbound postage − return/customs fees.
・If abandoned and not returned: No refund.
・Our error: Full refund.
Return process: Contact us via before returning. We provide authorization, address, and instructions. Use trackable shipping and include order ID.
Refund timing: After returned item is received and inspected. Processing depends on PayPal/card issuer.
Exchanges: Not offered. Please reorder after refund.
1. Import duties, taxes, and charges are not included in the item price or shipping cost. These are the buyer’s responsibility.
2. Customs fees are usually collected by the shipping company or upon pickup. Not additional shipping charges.
3. We do not mark merchandise below value or as gifts – prohibited by U.S. & international law.
Thank you for your understanding.
