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IMPORTANT — PLEASE REVIEW BEFORE PURCHASING
PRODUCT INFORMATION AND BUYER RESPONSIBILITY
All Fossil Labs products are sold according to the photographs, specifications, materials, dimensions, and descriptions provided in their respective listings.
Buyers are expected to review all available product information before purchasing, including any disclosed limitations, material characteristics, and variations associated with handmade or made-to-order products.
If you have questions about a product, please contact us before placing your order.
PRODUCT DESCRIPTION:
This as cast resin replica of the complete skull and post cranial skeleton from a juvenile ichthyosaur, Stenopterygius quadriss.
RETURNS AND REFUNDS
Fossil Labs does not voluntarily accept returns or issue refunds solely because a buyer misunderstood, overlooked, or made incorrect assumptions about product characteristics that were clearly disclosed before purchase.
This policy does not limit any rights or remedies available under applicable law or marketplace buyer-protection policies. Claims involving damage, defects, or items that do not match their descriptions will be addressed in accordance with those requirements.
BUYER ACCOUNT RESTRICTIONS
Fossil Labs reserves the right, where permitted by applicable law and marketplace policies, to decline future transactions with buyers who engage in documented misuse of return procedures, knowingly submit false claims, or repeatedly initiate disputes concerning product characteristics that were accurately and clearly disclosed before purchase.
Such buyers may be permanently restricted from purchasing from Fossil Labs across our sales platforms.
Legitimate customer concerns and good-faith requests for assistance are not considered misuse of these policies.
Fossil Labs is run by scientists first, not retail workers and we do not subscribe to "the customer is always right" doctrine. Even if rules in your favor, you may still be held accountable according to Fossil Labs policy. Consider it Fossil Labs metaphorically ripping up your Costco card.
If you are too stupid to use common sense then perhaps you shouldn't have a credit card. Know what you're buying.
MADE-TO-ORDER PRODUCTION AND FULFILLMENT
Many Fossil Labs products are manufactured to order and may not be maintained in ready-to-ship inventory.
Production schedules vary according to order volume, material availability, and laboratory workload. Estimated handling and delivery times are provided through the marketplace listing and should be reviewed before purchasing.
If an unexpected delay occurs, we will communicate with the buyer and address the order in accordance with applicable marketplace requirements.
Customers requiring delivery by a specific date are encouraged to contact Fossil Labs before purchasing so that production availability and delivery feasibility can be confirmed.
HANDMADE PRODUCT VARIATIONS
Because many Fossil Labs products are individually cast, finished, and hand-painted, minor variations in coloration, surface finish, and appearance may occur between the item received and the representative listing photographs.
These variations are normal characteristics of handmade production, provided the finished product remains consistent with the listing's stated specifications and description.
CUSTOMER QUESTIONS
Fossil Labs is committed to providing accurate product information and resolving legitimate customer concerns professionally.
Please contact us before purchasing if you require clarification regarding product specifications, materials, production times, or other disclosed characteristics.
Intellectual property and copyright
Our original museum-adjacent displays designs, plaques, photographs, images, original written content, or arrangements of casts are the sole intellectual property of Fossil Labs LLC. Misuse of our products or attempts to reproduce our original creative works will provoke our legal intervention