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Note: I do not want to lose any of my customers by misrepresenting a jadeitem.I am a fairly experienced buyer of jade but not an expert gemologist with expensive equipment tocertify the grades of jade. Some of my jade items will have a certification from China in the Chinese language which is added free of charge. I do my best in trying to please my customers.
-We regularly ship ourparcels within 1 to 2 days of receiving your cleared payment.
-Excluding Sunday,holidays, and natural causes (i.e.-storms, hurricane, flooding, earthquakes",etc.),please expect your parcel being delivered in 5 to 10 postal workingdays.
-Your verified matchingaddress in your and PayPal account must be accurate for themerchandise to reach its destination. Sorry, we accept no responsibilityfor shipping errors related to incorrect shipping addresses in and PayPal.
-Internationalshipping:The buyer is responsible for custom duties or any othercharges being l levied in the buyer's country.
-Thebuyeris responsible for the cost of shipping the item back to theseller.
-Item(s) must be returned for a refund within 14 days afterreceiving it. Please contact us or for instructions for returns ifneeded.
-Items must be returnedin their original condition as you received it and with the certificateordocuments that may accompany some items.
