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◎Please Note
■Weonly sell authentic items.
■Regarding dust bags, boxes, a card,etc.if there are theaccessories in the photos, it will be shipped together. And, The attached boxand dust bag may not be the box that originally contained the item. Mostly wehave set a matching it size.Please understand that dust bags and boxes are notincluded if they are not published in the photograph.
■Please understand that we don't offer "BUY IT NOW" unless otherwisestated in the sale.
■Regarding COMBINE,if you win an sale for any additional itemswithin 5 days of the first item you won, we are able to combine these forshipping. In such a case, we revise the shipping fee in the invoice.
But, basically it is asking for payment within2 days, so pleaselet us know immediately if you are offerding to other sales.(Otherwise theunpaid case opens)And, please requested usA HOLD OFFER BEFORE PAYMENTbecausewe cannot hold it for you after the payment.
Please note that if you pay, it will be shipped within 1 handling businesstime.
■IMPORT DUTIES & TAXare not included in sales price or shippingcost. These charges are the buyer's responsibility. Please check with thelocal customs office of your country of residence prior to making purchases toassess the additional costs. These charges are normally collected by thedelivering freight (shipping) company or when you pick up the item. Do notconfuse them for additional shipping charges
■Maki-e is a valuable work of art painted by artisans. Although we take great care in storing them, natural age-related deterioration may occur. We cannot accept complaints such as poor color brilliance, so please understand the characteristics of Maki-e in advance.
■We DO NOT ACCEPTto declare atunder-valuemerchandiseor mark the item as a"GIFT"on customs forms.
Such actions are against the international laws. Please check extra taxes atyour country before offerding our items.
◎Payment
The Unpaid item casewill be opened after3 daysautomaticallyunless with prior agreement.
※If you can'tpay now or within 3 days, please refrain from offer of the sale.
◎Shipping
■EMS(ExpressMail Service) is international mailing service by Japan Post Office.The itemwill be shipped from Japan.
■WE ONLY SHIP TO 'sREGISTERED ADDRESS.
■Delivery takes about 7-10 daysto Asia & USA and so on.
■Please be aware that delivery could be delayed depending on customsinspections, in case of natural disasters, and other reasons such as postalstrikes.
■*Delivery restrictions in the US. We are unable to deliver to MilitaryAPO/FPO/MPO addresses with the 3-digit ZIP code prefixes 090-098, 962-966, and340.
■We don't delivery to following countries because of limitation of EMS deliveryservice. We reserve the right to cancel orders at our discretion. “Somalia,Lebanon, Kazakhstan, Serbia, Liberia,Turkmenistan”
◎Return
If you are unsatisfied about the purchase, all we ask is that you return theitem in the condition received.
Return shipping charges will be buyer's responsibility.In addition toinsurance cost, custom tax and duties are not refundable.Please contact usdirectly via message before making decisions on returns to get properinstructions and quality service assistance.
※In order to avoid unnecessaryreturns, please pay close attention to the item description and pictures beforemaking the purchases.
